At rajeshtagore.com, we offer a diverse range of products and services, including physical products, online courses, offline courses, and digital downloads. Please read this Refund and Returns Policy carefully before making any purchases from our Website.
1. Products Exchange Policy
1.1. Exchange Eligibility:
- We do not offer refunds for products; however, we will exchange products only if they are received in damaged or defective condition.
- To be eligible for an exchange, you must request it within 10 days of the date of purchase.
- Products must be returned in their original condition and with all original packaging and tags.
1.2. Exchange Process:
- To initiate a product exchange due to damage or defects, please contact our customer support team at rajeshtagore@gmail.com with your order details.
- Once your exchange is approved, you will receive instructions on how to return the damaged product.
- Once we receive the returned product and verify the damage or defect, we will process an exchange for the same product.
1.3. Exchange Method:
- Exchanges will be processed for the same product.
2. Online Courses Refund Policy
2.1. Refund Policy:
- Online courses are non-refundable. We encourage you to carefully review course details before enrolling.
2.2. Course Access:
- Upon purchase, you will have access to the online course content for a specified period, as mentioned in the course description.
3. Offline Courses Refund Policy
3.1. Refund Eligibility:
- Refund requests for offline courses are subject to the following conditions:
- Refund requests must be made at least 10 days before the scheduled course date.
- A cancellation fee of 15% (+ accommodation charges) will be deducted from the refund amount to cover administrative costs.
3.2. Course Cancellation:
- We reserve the right to cancel an offline course due to unforeseen circumstances. In such cases, you will be offered a full refund.
4. Digital Downloads Refund Policy
4.1. Refund Eligibility:
- Digital downloads, including ebooks and other digital products, are non-refundable due to the nature of the product.
5. Contact Information
5.1. For any exchange-related inquiries, please contact us at rajeshtagore@gmail.com
By making a purchase on rajeshtagore.com, you acknowledge that you have read, understood, and agreed to this Refund and Returns Policy. Please note that this policy is subject to change, and any updates will be posted on our Website.
Thank you for choosing rajeshtagore.com for your educational and product needs.